Privacy Policy

Introduction

Tayosaki ("we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through our website, how we use it, and the choices you have. By using our website or contacting us, you agree to the practices described here.

Information We Collect

We collect information you provide directly and information gathered automatically as you browse:

• Contact details you submit through our forms or inquiries — such as your name, email address, phone number, and any message content.
• Dealer and partnership information you provide when applying to become a Tayosaki dealer.
• Technical data collected automatically, including your IP address, browser type, device information, and pages visited.
• Usage data such as referring pages, time spent on the site, and interactions with content.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries, support requests, and dealer applications.
• Provide, maintain, and improve our website and product offerings.
• Send you information you have requested or updates relevant to your inquiry.
• Understand how visitors use our site so we can improve the experience.
• Detect, prevent, and address technical issues or misuse.

Cookies & Tracking

Our website may use cookies and similar technologies to remember your preferences and understand how the site is used. You can control or disable cookies through your browser settings, though some parts of the site may not function as intended without them.

Sharing & Disclosure

We do not sell your personal information. We may share it only in limited circumstances:

• With trusted service providers who help us operate our website and communications, under obligations of confidentiality.
• When required by law, regulation, legal process, or enforceable governmental request.
• To protect the rights, property, or safety of Tayosaki, our customers, or the public.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, to comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or anonymise it.

Data Security

We apply reasonable technical and organisational measures to protect your information against unauthorised access, loss, or misuse. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Subject to applicable law, you may request to access, correct, or delete the personal information we hold about you, or object to certain uses of it. To exercise these rights, please contact us using the details below. We may need to verify your identity before acting on your request.

Third-Party Links

Our website may contain links to third-party sites and services, including our social media profiles. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before sharing any information.

Children's Privacy

Our website is not directed to children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Significant changes will be communicated where appropriate. Your continued use of the website after changes take effect constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please reach out:

• Email: hello@tayosaki.com
• Phone: +94 76 531 2999
• Tayosaki · Colombo, Sri Lanka